:root {
    --navy-dark: #1B1C5E;
    --navy-mid: #2E2F86;
    --navy: #33348F;
    --gold: #D4AC0D;
    --gold-light: #E8C13B;
    --white: #FFFFFF;
    --text-dark: #262626;
    --text-muted: #5a5a5a;
}

* {
    box-sizing: border-box;
    margin: 0;
    padding: 0;
    font-family: Arial, Helvetica, sans-serif;
}

body {
    min-height: 100vh;
    background: linear-gradient(135deg, var(--navy-dark), var(--navy-mid), var(--navy));
    color: var(--text-dark);
}

.container {
    width: min(1100px, 92%);
    margin: 0 auto;
}

.site-header {
    background: var(--navy-dark);
    padding: 14px 0;
    border-bottom: 1px solid var(--gold);
}

.site-header-inner {
    display: flex;
    align-items: center;
    gap: 14px;
}

.site-logo-chip {
    background: var(--white);
    border-radius: 10px;
    padding: 5px 10px;
    display: flex;
    align-items: center;
    flex-shrink: 0;
}

.site-header img {
    display: block;
}

.site-title {
    color: var(--white);
    font-weight: bold;
    font-size: 1.25rem;
    letter-spacing: 0.5px;
    line-height: 1.2;
}

.site-subtitle {
    color: #c9cadd;
    font-size: 0.8rem;
}

.auth-wrapper {
    min-height: calc(100vh - 74px);
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 40px 20px;
}

.auth-card {
    width: min(560px, 100%);
    background: var(--white);
    border: 1px solid var(--gold);
    border-radius: 18px;
    padding: 30px;
    box-shadow: 0 0 40px rgba(212, 172, 13, 0.25);
}

.auth-card.wide {
    width: min(760px, 100%);
}

.brand {
    text-align: center;
    margin-bottom: 25px;
}

.brand h1 {
    color: var(--navy-dark);
    font-size: 2rem;
    letter-spacing: 1px;
}

.brand p {
    color: var(--text-muted);
    margin-top: 8px;
    line-height: 1.5;
}

.badges {
    display: flex;
    flex-wrap: wrap;
    justify-content: center;
    gap: 10px;
    margin-top: 15px;
}

.badge {
    padding: 6px 10px;
    border-radius: 999px;
    background: rgba(212, 172, 13, 0.15);
    border: 1px solid var(--gold);
    color: #7a5f00;
    font-size: 0.8rem;
}

.alert {
    padding: 12px 14px;
    border-radius: 10px;
    margin-bottom: 18px;
    line-height: 1.5;
}

.alert-error {
    background: rgba(255, 74, 74, 0.12);
    border: 1px solid rgba(200, 30, 30, 0.4);
    color: #8a1f1f;
}

.alert-success {
    background: rgba(57, 230, 140, 0.15);
    border: 1px solid rgba(20, 150, 80, 0.4);
    color: #14663f;
}

.form-group {
    margin-bottom: 16px;
}

label {
    display: block;
    margin-bottom: 7px;
    color: var(--navy-dark);
    font-weight: bold;
}

input,
select,
textarea {
    width: 100%;
    padding: 12px 14px;
    border-radius: 10px;
    border: 1px solid rgba(51, 52, 143, 0.35);
    background: var(--white);
    color: var(--text-dark);
    outline: none;
}

input::placeholder {
    color: #8a8a8a;
}

input:focus,
select:focus,
textarea:focus {
    border-color: var(--gold);
    box-shadow: 0 0 0 3px rgba(212, 172, 13, 0.25);
}

select option {
    color: var(--text-dark);
}

.password-wrapper {
    position: relative;
}

.password-wrapper input {
    padding-right: 44px;
}

.toggle-password {
    position: absolute;
    right: 2px;
    top: 50%;
    transform: translateY(-50%);
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    background: transparent;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    color: #6a6a6a;
    padding: 0;
}

.toggle-password svg {
    width: 20px;
    height: 20px;
}

.toggle-password:hover {
    color: var(--navy-dark);
}

.toggle-password:focus-visible {
    outline: 2px solid var(--gold);
    outline-offset: 2px;
}

.checkbox-row {
    display: flex;
    align-items: flex-start;
    gap: 10px;
    margin: 16px 0;
}

.checkbox-row input {
    width: auto;
    margin-top: 3px;
}

.btn {
    width: 100%;
    padding: 13px 16px;
    border: none;
    border-radius: 10px;
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    color: var(--navy-dark);
    font-size: 1rem;
    font-weight: bold;
    cursor: pointer;
}

.btn:hover {
    opacity: 0.92;
}

.links {
    margin-top: 20px;
    text-align: center;
    line-height: 1.8;
}

.links a {
    color: var(--navy);
    text-decoration: none;
    font-weight: bold;
}

.links a:hover {
    text-decoration: underline;
}

.status-fields {
    display: none;
    border: 1px solid rgba(212, 172, 13, 0.3);
    border-radius: 14px;
    padding: 18px;
    margin-bottom: 18px;
    background: #faf7ea;
}

.two-col {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 14px;
}

.dashboard-top {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 20px;
    padding: 20px 0;
}

.dashboard-top h1 {
    color: var(--white);
}

.dashboard-top .small,
.dashboard-top p {
    color: #d7d8ea;
}

.dashboard-card {
    background: var(--white);
    border: 1px solid var(--gold);
    border-radius: 18px;
    padding: 30px;
    margin-bottom: 30px;
    box-shadow: 0 0 30px rgba(212, 172, 13, 0.12);
}

.dashboard-card h2 {
    color: var(--navy-dark);
}

.control-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
    gap: 16px;
    margin-top: 18px;
}

.admin-control-form {
    display: flex;
    flex-direction: column;
    gap: 10px;
    padding: 14px;
    border: 1px solid rgba(51, 52, 143, 0.2);
    border-radius: 12px;
    background: #f5f5fa;
}

.control-btn {
    width: 100%;
    padding: 12px 14px;
    border-radius: 10px;
    border: none;
    cursor: pointer;
    font-weight: bold;
    transition: all 0.2s ease;
}

.control-btn.on {
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    color: var(--navy-dark);
}

.control-btn.off {
    background: #eceef5;
    border: 1px solid rgba(51, 52, 143, 0.2);
    color: var(--navy-dark);
}

.status-badge {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 5px 10px;
    border-radius: 999px;
    font-size: 0.78rem;
    font-weight: bold;
    width: fit-content;
}

.status-badge.approved {
    background: rgba(57, 230, 140, 0.15);
    border: 1px solid rgba(20, 150, 80, 0.45);
    color: #14663f;
}

.status-badge.pending {
    background: rgba(255, 170, 61, 0.16);
    border: 1px solid rgba(200, 120, 20, 0.4);
    color: #8a5a00;
}

.inline-form {
    display: inline-block;
    vertical-align: top;
}

.inline-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
}

.small-btn {
    width: auto;
    padding: 8px 12px;
    font-size: 0.8rem;
}

.btn-success {
    background: linear-gradient(90deg, #1bc67d, #00d68f);
    color: #04101d;
}

.btn-wait {
    background: linear-gradient(90deg, #ffb231, #ffdd88);
    color: #271b00;
}

.btn-decline {
    background: linear-gradient(90deg, #ff6b6b, #ff8d8d);
    color: #fff;
}

.btn-map {
    background: linear-gradient(90deg, var(--navy-dark), var(--navy));
    color: var(--white);
}

.mini-input {
    width: 100px;
    padding: 8px 10px;
    font-size: 0.8rem;
}

.map-form {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    align-items: center;
}

.map-placeholder,
.tracking-panel {
    background: #f5f5fa;
    border: 1px solid rgba(51, 52, 143, 0.2);
    border-radius: 16px;
    padding: 18px;
}

.tracking-layout {
    display: grid;
    grid-template-columns: 320px 1fr;
    gap: 20px;
    align-items: start;
}

.map-frame {
    min-height: 320px;
}

.category-stack {
    display: grid;
    gap: 24px;
}

.user-category {
    border: 1px solid rgba(51, 52, 143, 0.2);
    border-radius: 16px;
    padding: 18px;
    background: #f5f5fa;
}

.user-category h3 {
    margin-bottom: 12px;
    color: var(--navy-dark);
}

.muted-text {
    color: var(--text-muted);
}

.table-responsive {
    overflow: auto;
}

table {
    width: 100%;
    border-collapse: collapse;
}

th,
td {
    padding: 12px 10px;
    border-bottom: 1px solid rgba(51, 52, 143, 0.12);
    text-align: left;
}

th {
    color: var(--navy-dark);
}

.small {
    font-size: 0.9rem;
    color: var(--text-muted);
}

.chatroom-menu {
    display: block;
    width: min(100%, 420px);
    border: 1px solid rgba(212, 172, 13, 0.35);
    border-radius: 12px;
    background: var(--white);
    overflow: hidden;
    box-shadow: 0 0 20px rgba(212, 172, 13, 0.08);
}

.chatroom-menu summary {
    list-style: none;
    cursor: pointer;
    position: relative;
    padding: 15px 46px 15px 18px;
    font-size: 1.08rem;
    font-weight: bold;
    color: var(--navy-dark);
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    border: none;
    user-select: none;
}

.chatroom-menu summary::after {
    content: "▾";
    position: absolute;
    right: 18px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 1.2rem;
    color: var(--navy-dark);
}

.chatroom-menu[open] summary::after {
    content: "▴";
}

.chatroom-menu summary::-webkit-details-marker {
    display: none;
}

.chatroom-menu-list {
    display: grid;
    gap: 8px;
    padding: 12px;
}

.chatroom-menu-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    padding: 12px 14px;
    border-radius: 10px;
    background: #f5f5fa;
    border: 1px solid rgba(51, 52, 143, 0.15);
    color: var(--navy-dark);
    text-decoration: none;
    transition: all 0.2s ease;
    font-weight: 500;
}

.chatroom-menu-item:hover {
    background: rgba(212, 172, 13, 0.12);
    border-color: rgba(212, 172, 13, 0.4);
    transform: translateY(-1px);
}

.chatroom-menu-item em {
    font-style: normal;
    color: var(--text-muted);
    font-size: 0.78rem;
    font-weight: bold;
}

.report-shell {
    padding: 20px 0 40px;
}

/* Chat message styles */
.chat-thread {
    display: flex;
    flex-direction: column;
    gap: 12px;
    max-height: 480px;
    overflow: auto;
    padding: 12px;
    background: #f9f9fc;
    border-radius: 8px;
}

.chat-message {
    padding: 10px 12px;
    border-radius: 10px;
    max-width: 80%;
    line-height: 1.4;
}

.chat-message.from-user {
    align-self: flex-start;
    background: rgba(51, 52, 143, 0.08);
    border: 1px solid rgba(51, 52, 143, 0.18);
    color: var(--navy-dark);
}

.chat-message.from-admin {
    align-self: flex-end;
    background: rgba(212, 172, 13, 0.14);
    border: 1px solid rgba(212, 172, 13, 0.3);
    color: #6b5400;
}

.ticket-summary {
    padding: 12px;
    border-radius: 8px;
    background: var(--white);
    color: var(--text-dark);
    border: 1px solid var(--gold);
    box-shadow: 0 0 20px rgba(212, 172, 13, 0.12);
}

/* ticket link emphasis */
.ticket-link {
    display: inline-block;
    padding: 8px 12px;
    border-radius: 8px;
    background: linear-gradient(90deg, var(--navy-dark), var(--navy));
    color: #ffffff; /* ticket number white */
    font-weight: bold;
    text-decoration: none;
    border: 1px solid rgba(51, 52, 143, 0.3);
}
.ticket-link:hover { opacity: 0.95; transform: translateY(-1px); }

.report-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    gap: 16px;
    margin-bottom: 24px;
}

.room-title-row {
    display: flex;
    align-items: center;
    gap: 16px;
}

.room-logo {
    height: 56px;
    width: auto;
    flex-shrink: 0;
    background: var(--white);
    border-radius: 8px;
    padding: 4px;
}

.report-header h1 {
    color: var(--white);
    font-size: clamp(1.8rem, 3vw, 2.5rem);
}

.report-header .small,
.report-header p {
    color: #d7d8ea;
}

.report-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 18px;
    margin-bottom: 24px;
}

.report-card {
    background: var(--white);
    border: 1px solid var(--gold);
    border-radius: 18px;
    padding: 22px;
    box-shadow: 0 0 30px rgba(212, 172, 13, 0.1);
}

.report-card h3,
.report-card h4 {
    margin-bottom: 12px;
    color: var(--navy-dark);
}

.metric-value {
    font-size: 2rem;
    font-weight: bold;
    color: var(--navy-dark);
    margin-bottom: 6px;
}

.report-list {
    list-style: none;
    padding: 0;
    margin: 0;
    display: grid;
    gap: 10px;
}

.report-list li {
    display: flex;
    justify-content: space-between;
    gap: 12px;
    padding: 10px 12px;
    border-radius: 10px;
    background: #f5f5fa;
    border: 1px solid rgba(51, 52, 143, 0.1);
}

.report-form {
    display: grid;
    gap: 16px;
    margin-top: 10px;
}

.form-actions {
    display: flex;
    gap: 12px;
    flex-wrap: wrap;
    margin-top: 10px;
}

.inline-btn {
    width: auto;
    display: inline-block;
    text-decoration: none;
    text-align: center;
}

.footer-app {
    margin-top: 40px;
    background: var(--navy-dark);
    border-top: 1px solid var(--gold);
    padding: 26px 0 40px;
    color: var(--white);
}

.footer-app .container {
    display: grid;
    gap: 18px;
}

.footer-app h3 {
    color: var(--gold-light);
    margin-bottom: 8px;
}

.footer-app p {
    color: #d7d8ea;
}

.download-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 16px;
}

.download-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 52px;
    padding: 14px 18px;
    border-radius: 12px;
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    color: var(--navy-dark);
    text-decoration: none;
    font-weight: bold;
}

.download-btn.secondary {
    background: rgba(255, 255, 255, 0.08);
    border: 1px solid rgba(255, 255, 255, 0.25);
    color: var(--white);
}

.topbar {
    padding: 12px 0;
    background: var(--navy-mid);
    border-bottom: 1px solid var(--gold);
}

.topbar a {
    color: var(--gold-light);
    text-decoration: none;
    font-weight: bold;
}

.topbar a:hover {
    text-decoration: underline;
}

.tabs {
    display: flex;
    gap: 10px;
    margin-bottom: 25px;
}

.tab-btn {
    flex: 1;
    padding: 12px 15px;
    border: 1px solid rgba(51, 52, 143, 0.3);
    background: #eceef5;
    color: var(--navy-dark);
    border-radius: 10px;
    cursor: pointer;
    font-weight: bold;
}

.tab-btn.active {
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    color: var(--navy-dark);
}

.tab-panel h2 {
    margin-bottom: 8px;
    color: var(--navy-dark);
}

.status-fields.active {
    display: block;
}

.hidden {
    display: none !important;
}

.message {
    margin-top: 18px;
    padding: 12px 14px;
    border-radius: 10px;
    line-height: 1.5;
}

.message-success {
    background: rgba(57, 230, 140, 0.15);
    border: 1px solid rgba(20, 150, 80, 0.4);
    color: #14663f;
}

.message-error {
    background: rgba(255, 74, 74, 0.12);
    border: 1px solid rgba(200, 30, 30, 0.4);
    color: #8a1f1f;
}

.message-info {
    background: rgba(212, 172, 13, 0.15);
    border: 1px solid var(--gold);
    color: #7a5f00;
}

@media (max-width: 700px) {
    .two-col {
        grid-template-columns: 1fr;
    }

    .dashboard-top,
    .report-header {
        flex-direction: column;
        align-items: flex-start;
    }
}

/* Admin ticket hub (admin_tickets.php) */
.ticket-hub {
    display: grid;
    grid-template-columns: 200px 320px 1fr;
    gap: 16px;
    align-items: start;
}

.ticket-sidebar {
    background: var(--navy-dark);
    border: 1px solid var(--gold);
    border-radius: 10px;
    padding: 12px;
    display: flex;
    flex-direction: column;
    gap: 6px;
    position: sticky;
    top: 12px;
}

.ticket-sidebar .cat-link {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    padding: 10px 12px;
    border-radius: 8px;
    color: #d9daf2;
    text-decoration: none;
    font-weight: 600;
    font-size: 0.92rem;
}

.ticket-sidebar .cat-link:hover {
    background: rgba(255, 255, 255, 0.06);
}

.ticket-sidebar .cat-link.active {
    background: linear-gradient(90deg, var(--gold), var(--gold-light));
    color: var(--navy-dark);
}

.cat-badge {
    background: #e14b4b;
    color: #ffffff;
    font-size: 0.72rem;
    font-weight: bold;
    padding: 2px 7px;
    border-radius: 999px;
    line-height: 1.4;
}

.ticket-list-panel {
    background: var(--white);
    border: 1px solid var(--gold);
    border-radius: 10px;
    padding: 14px;
    display: flex;
    flex-direction: column;
    gap: 10px;
    max-height: 720px;
    overflow-y: auto;
}

.ticket-list-panel h3 {
    color: var(--navy-dark);
    margin: 0 0 4px;
    font-size: 1rem;
}

.ticket-card {
    display: block;
    text-decoration: none;
    border: 1px solid rgba(51, 52, 143, 0.2);
    border-radius: 8px;
    padding: 10px 12px;
    background: #f9f9fc;
    color: var(--text-dark);
}

.ticket-card:hover {
    border-color: var(--gold);
}

.ticket-card.active {
    background: rgba(212, 172, 13, 0.14);
    border-color: var(--gold);
}

.ticket-card-top {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 4px;
}

.ticket-number {
    font-weight: bold;
    color: var(--navy-dark);
}

.ticket-tag {
    font-size: 0.68rem;
    font-weight: bold;
    text-transform: uppercase;
    padding: 2px 8px;
    border-radius: 999px;
    background: var(--navy-mid);
    color: #ffffff;
}

.ticket-unread-dot {
    width: 9px;
    height: 9px;
    border-radius: 50%;
    background: #e14b4b;
    margin-left: auto;
}

.ticket-subject {
    font-weight: 600;
    color: var(--navy-dark);
    margin-bottom: 4px;
}

.ticket-meta {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 8px;
    font-size: 0.82rem;
    color: var(--text-muted);
}

.ticket-conversation-panel {
    background: var(--white);
    border: 1px solid var(--gold);
    border-radius: 10px;
    padding: 16px;
    min-height: 300px;
}

.ticket-empty-state {
    display: flex;
    align-items: center;
    justify-content: center;
    height: 100%;
    min-height: 260px;
    color: var(--text-muted);
    text-align: center;
    padding: 20px;
}

@media (max-width: 960px) {
    .ticket-hub {
        grid-template-columns: 1fr;
    }

    .ticket-sidebar {
        position: static;
        flex-direction: row;
        flex-wrap: wrap;
    }

    .ticket-list-panel {
        max-height: none;
    }
}

/* Admin control room live activity feed */
.activity-feed {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    flex-direction: column;
    gap: 6px;
    max-height: 300px;
    overflow-y: auto;
}

.activity-feed li {
    padding: 8px 10px;
    border-radius: 8px;
    background: #f9f9fc;
    border: 1px solid rgba(51, 52, 143, 0.15);
    color: var(--text-dark);
    font-size: 0.88rem;
}

.activity-feed li.activity-new {
    animation: activityFadeIn 1.2s ease-out;
}

@keyframes activityFadeIn {
    from { background: rgba(212, 172, 13, 0.35); }
    to { background: #f9f9fc; }
}

.activity-time {
    color: var(--text-muted);
    font-size: 0.78rem;
}